Security Officer (Crowd Controller)

This is a course designed to enable you be licenced with the Office of Fair Trading (Qld) as a Security Crowd Controller. A Crowd Controller keeps order at a public place by:

Screening the entry of people at aÂ place such as festivals, hotels and night clubs.
Monitoring or controlling the behaviour of people in a place.
Removing people from a place.

Some units in the list below have the letters ‘TR’ at the end, which stands for ‘triennial revalidation’. Every three years, as a licensed crowd controller, you need to successfully complete these units again to ensure you remain up to date with the latest techniques. You will receive the required completion dates for these competencies on the notice supplied with your security licence.

Course Name:	Security Officer (Crowd Controller)
Units:	CPPSEC2001A - Communicate effectively in the security industry CPPSEC2002A - Follow workplace safety procedures in the security industry CPPSEC2003B - Work effectively in the security industry CPPSEC2005A - Work as part of a security team CPPSEC2006B - Provide security services to clients CPPSEC2011B - Control access to and exit from premises CPPSEC2012A - Monitor and control individual CPPSEC2014A - Operate basic security equipment CPPSEC2015A - Patrol premises CPPSEC3002A - Manage conflict through negotiation (TR) CPPSEC3003A - Determine response to security risk situation CPPSEC3007A - Maintain security of environment CPPSEC3013A - Control persons using empty hand techniques (TR) HLTFA311A - Apply First Aid (TR)
Cost:	Please contact ATA on 07 3209 6000 for current prices
Duration:	Self paced study with two days in the classroom
Prerequisites:	There are no prerequisites to this course, however students should ensure that they are aware of licensing requirements (such as age restrictions and disqualifying offences).
Qualification:	Security Officer Crowd Controller
Outcomes:	Skills and knowledge required to work as a Security Officer Crowd Controller and meeting the requirements to be licenced by the Office of Fair Treading (Qld)
Notes:	This course is offered as a flexible course, including completion of a workbook and a two day attendance in classroom training. The (TR) at the end of the unit discription indicates that this unit will need to be renewed every three years.